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Event · Cultural

Panama Jazz Festival4 million impressions. 3 sold-out concerts.

+48%
Ticket revenue vs prior year
614%
Database growth
42%
Email open rate
Client
Panama Jazz Festival
Industry
Events · Cultural
Services
Google Ads, Meta Ads, email, SEO, content
Engagements
2020 & 2025
Total attendees
32,613

The situation

The Panama Jazz Festival is one of Latin America's most prominent cultural events. Having an extraordinary product isn't enough if the seats aren't full. The festival needed to sell more tickets (especially in presale), maintain its position as a cultural reference, and build a database independent from social media algorithms.

What I did

I designed a complete multi-channel strategy: digital audit, Google Ads and Meta Ads with precise segmentation, email marketing with automated sequences, purchase flow optimisation in the online store, and platform-specific content strategy.

The results

+48% revenue vs prior year. 3 of 5 concerts sold out. 32,613 attendees. 4 million+ impressions. Database grew from 700 to 5,000+ contacts (614%). Email open rate: 42% vs industry average of 25.75%.

+48%
Revenue vs prior year
3/5
Concerts sold out
614%
Database growth
42%
Email open rate

"The marketing efforts were successful, leading to a 40% increase in ticket sales and a larger audience. Smartregy worked efficiently and was able to reduce marketing costs while increasing leads."

Aleida Duartes
Manager · Panama Jazz Festival

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